Samsung — Defect in Mobile Phone Samsung Galaxy M31s

Address:Qtr No. NP 6/2, Naval Base, Old Akbar Camp,Sandoz Baugh Post. kolshet Thane west,Pin 400607

I would like to bring in your notice that on 17 Oct 20 I have purchased a movie smartphone Samsung Galaxy M 31s. It is pertinant mention that it is great matter of disappointed that the on purchase of 17 Oct the smartphone not charging on 26 Oct 20. I have register a request with reference number is [protected] on 26 Oct 20 for collect the same from my doorstep view I'm a Defence personnel and due to wake of covid 19 we are not permitted to visit outside defence area. Your representative told me that he will share a link for payment and you will get a support immediately. But no support for the same has been revived till. It is submitted that service for the same be provided at the earliest or my smartphone be changed immediately.
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