[Resolved] Samsung — Defective Note 10 Lite Sold | |
Hi, This is Gauutam Rajasekaran. This mail is continuation of previous complaint were till now no solution is provided by any of your staff members & are giving silly excuses stating my number was not reachable, that too they called to incorrect number. I dont want your product & such fake services. Your service person has confirmed that there is manufacturing problem with mobile which i purchased & I am no more interested to use such defective mobile. I need refund or else I will be forced to lodge complaint in consumer forum. I was informed that I will be getting call from some senior manager by your lady executive but till date no one called me. This shows your pathetic services. Previous complaint reference number is [protected]. Job Sheet number - [protected]. Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 09, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
1 Comment | |
Comments
These Samsung guys will keep giving you excuses. Kindly file a complaint in consumer forum.
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