Samsung — defective refrigerator door Change | |||
I Sushil Kr. Choudhary resideby of Cart Sarai Road had purchased a Samsung refrigrator Model no. RT 42FDAGSL dated 21st April 2014 from M/s Bharat Electronics, Main Road, Ranchi. The dealer delivered the same with a dent on freezer's door. Seeing the dent we refused to insall the refrirator & asked the dealer to replace d same. The dealer assured us to replace us d freezers door widout ne xtra cost as it was their fault in delivery the freezers door as soon as it was available wid d service centre. But the dealer has failed to replace d same even after repetive reminders. We had also made a complaint wid Samsung Electronic India Ltd. But no action has yet been taken from d companies side. It has almost been 6 months now & we are yet to get the replacement from the dealer's side. Nd hav stopped responding to our reminder.Wat shall we do now. Kindly help us & guide us. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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