Samsung — Defective Refrigerator has been sold

Address:

Old No 110 New No 48/1, Ragavan Street, Jaya Garden, Perambur, chennai

Hi, I am Vignesh from Chennai, kindly note I have bought a Samsung refrigerator in the year 2017 and it was running well for 3 years after that it started to give trouble and we informed the customer care and the technician arrived and informed us that the board need to be changed and we have also changed it twice or thrice within 1 year with around big cost and recently again refrigerator is not working and we have called customer care for service complaint in the month of April'2021 and due to lockdown service person came in the first week of may month and the technician checked the refrigerator and told that board need to be verified from the end so he took the board and after 1 week another new technician came he just fitted the board again and said no problem in board and we need check the compressor whether any issue in it or not so we will come back in couple of days and after another two weeks another new technician came and he checked and told there is wire disconnection in it so we need to raise a ticket to the samsung company whether we can solve it or not so we waited for 15 days and again we called the customer care and told its been more than 2 months and there is solution from your end and they responded just like that we cant resolve the issue so you need to buy a new refrigerator and disconnected the call. So I kindly request you to provide a solution for this issue.

Model Code: SAMSUNG 253 L Frost Free Double Door 4 Star Convertible Refrigerator
S/N : 03T64PAJ201020L
Purcahse Date : 31/05/2017