Samsung — Delay in Service, Billing No.[protected]

Address:

Meerut, Uttar Pradesh

I am submitted my handset(Samsung Core Prime) on Meerut service centre(Xpert Solutions) on Dated.18.03.2015 due to "Incoming Voice disturbance and some time network drop". It is not repaired till now, service center not provide me any satisfied response they always says that handset is in the technical deptt. Recently I receved a call from Samsung head office(Mr. Hasan), he listen my problem and says that we will take 1-2 more weeks for reparare this handset because this model has a technical issue. We provide a handset to you for temprary use from service center. I recach the service center they take lot of time and provide me a basic simple phone of bad condition, which is not useful for me. Now what can I do, I am not satisfied this type of services.Service centre is so far from my location(13 Approx) so i dont reach again & again on service center. Please provide me a Satisfied responce in this condition. Regards: Pushpender [protected]