Address: | East Godavari, Amalapuram |
Problem:- display damage started with lines and blur on screen and finally blacked out.
cause:- happened in regular usage, without any accidental drop or contact with liquid.
service center shared pictures of sky blue color fungus (in their words) claiming it as liquid damage and denying any service because once it is liquid damage any other damage (like screen damage in my case) will not be covered under warranty.
I know that I haven't dropped it in liquid and from the pictures it is clearly visible the display liquid seeped inside the device and with gravity it came down accumulated in the corners.
exactly on left bottom corner the display got leaked and the green color starts exactly from the same location inside, but service center wont listen and wont provide any proof of test to the same.
Attached images shared by service center.
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