[Resolved] Samsung Electronics Co. Ltd — Misleaded by service centre | |||
i have a samsung mobile, it used to get switch off very often.i went to samsung authorised service centre and they advised me to buy i new battery, so i purchased a battery worth 1250/-from your authorised dealer, but the problem was still not solved.i went again to the service centre, they kept the phone for few hours and returned back saying charge it for 8 hours at strech and then it will work properly.i did the same but was still facing same problem.i went again to the service centre and this time they said that your cell phone's mother board has to be changed which will cost around 5000/- because you warranty expired 2 days back. sumit kedia ([protected]) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
directed by you(Nirupama Singh
Senior Executive - Customer Experience
Samsung India Electronics Pvt. Ltd ). they made my repsesentative sit there for alomost 2
hours and then returned the phone saying that the problem is resolved
but i am still facing same problem.
claim no[protected]
bp no-[protected]
they even charged 168.54.