Samsung Electronics Co. Ltd — mobile hanging problem and low battery backup problem | |||
Hi Sir, I have purchased The new Samsung Galaxy S duos(Samsung-Gt-S7562)at Rs.9350/- on 23rd October 2013.I am facing quite bad service from the mobile. sometimes it hangs without any reason and i have missed my regular calls due to this. and moreover the battery problem is also there. I have purchased two new batteries worth Rs. 1200 for this mobile phone but all money went in vain. when i call Samsung customer care they also don't responds to my problems. Kindly help me because they are doing my money waste and mental harassment. please help me. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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As per your suggestion, i went to samsung customer care center and told him about my problem. But he doesn't give me proper response.
They made format my mobile handset and didn't give me any number still after telling about our conversation. They only told me, "there is no problem in my handset & we do nothing for you".
So please help me as soon as in this matter. Otherwise i have to go in consumer forum.
Thanks & Regards
Dushyant Singh Tomar
[protected]
Gwalior