[Resolved]  Samsung Electronics Co. Ltd — No sound and picture in TV. Main Panel got damaged just within 13 months of purchase

Dear Sir, I have purchased one LED TV with the following details: Date of Purchase 17.08.2013 Agency Samsung Plaza, Dindayal enterprises(P) Ltd, Gwalior-474009 Bill No SPS13/1213 Price Rs 35000 Model MQWG3PBD306987 UA32F5100ARLXL/N Now the purchase has crossed the 1 year guarantee just one month ago. From 25.9.14 the TV set got out of order and no sound and picture shown after switch on. Immediately I registered a complaint in Samsung Service centre and also intimated to Samsung over phone through all India Tall Free number. Today Technician reported and explained that main panel of the set is damaged completely and need replacement which will cost around Rs 15000. Now I am requesting Samsung Authority to replace my set at free of cost as I am incapable to bear the same after investing Rs 35000 just 1 year back. I am a loyal customer of Samsung product and procured the following items in Samsung Brand since last 2 years.. Purchased Items Date of Purchase Cost Samsung mobile B 5512 5.7.12 9200 Samsung Refrigerator 15.8.12 23500 Samsung Microwave oven 10.11.12 13700 Samsung Mobile S DUOS 2 21.4.14(Through Flipkart) 8900 Scan copy of bills are enclosed as testimony 55300 Being a loyal user of Samsung brand hope Samsung Authority will be kind enough to replace my defective set with a new one as early as possible. Awaiting your favourable actions. Best regards, M. Banerjee CH-26, Deen Dayal Nagar, Gwalior-474020. Cell No-[protected], [protected]...