Samsung Electronics Co. Ltd — samsung led - no display - repaired; again no display

Address:

New Delhi, Delhi

Purchased 32 (5500) on 2nd April, 2014. Display completely gone in June 1st week. Repaired after few days. Again display gone today. Video taken by me for proof. I am told that engineer will come within 24 working hours. Also, customer care explained 24 working hours as under - 8 hrs is equal to 1 day. It means Thursday, Friday and Saturday. Repair work will also take another few days as taken in past. So I want to know from the company the followings: (1) that 1 year warranty is of the product or of the transaction (2) If such problem continues for 1 year and the product is repaired, then what will be after 1 year ; (3) what is the use / benefits of spending 40000/- to buy your product (4) How many days should be taken to resolve such problem. Thanks Bishnu Agrawal / Anshu Agrawal [protected] [protected]@gmail.com