Samsung Electronics Co. Ltd — TV not working

Address:Pondicherry, Puducherry

Dear Sir, I have booked a complaint for CTV not working, complaint no [protected]. I have not got a proper response from customer care. I was told by service center that the part is not available with SAMSUNG. When I called customer care they have informed me the same. Now what should I do with this TV. Customer care telling to go with local parts, then why I have purchase a SAMSUNG TV, I should purchase a local TV. I need a response ASAP Regards, Dharam [protected]
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