Samsung Electronics Co. Ltd — Upgrade Android or Take Return Reminder 115

Address:

Ahmedabad, Gujarat

Can You act to initiate return or give some timeline for the upgrade of the android.This is really an approach of company who believe their customer to be Ants and cheating them.RegardsNilesh[protected] Your questionPlease read entire communication if you have time and patience.After the call with your technical person, he failed to share any timeline on if and when the updates will be made available.It was clearly informed that over 3 months after contacting more than 10 CEO offices of the World of Samsung, there is no clarity on when the upgardes will be provided is NOT a valid answer.Kindly share a timeline for the upgrade or RETURN of the product should be initiated as we feel CHEATED by not getting upgrade and new model launched with the same config and upgraded Android.Your questionreminder 110give timeline you cannot keep it open ended___________________________________________________________________________...⇄ THE SAME STORY.SAME PERSON CALLED AND HAS NO EAR TO LISTEN. HE HAS VERY GOOD SKILLS TO ARGUE WITH THE CUSTOMER.NO DATES, NO COURAGE TO FACE QUESTION AND THIS TIME IT IS HEIGHT, HE HAS PUT DOWN THE CALL.SAMSUNG IS DEAF AND MANAGERS BELIEVE THEMSELVES WAY AHEAD OF THE CUSTOMER.THIS IS WHAT A CUSTOMER HAS TO FACE WHEN THEY COMPLAINT TO THE CEO OFFICE.IMAGINE THOSE POOR MEMBERS WHO WOULD BE RAISING TO OTHER CHANNEL.WITH THIS ATTITUE, I WILL BE FILLING CONSUMER COMPLAINTS ALSO COMPLAINTS WITH GOOGLE AND SENDING WHOLE TRAIL OF THE FOLLOWING MAILS TO THE MEDIA.I WILL FLOOD ALL THE PAGES OF SAMSUNG ON FACEBOOK AND TWITTERS.WILL MAKE IT SURE CONSUMERS LEARN ABOUT SAMSUNG CHEATING AND CUSTOMER APPROACH.REGARDSNILESH[protected]Your questionsamsung dear:this is my 100th reminder.Either come out and update us on the upgradation of the Android OR take return of the productPlease do not respond with the standard mail and come out with the to the point reply as are you going to give upgrade or not and if yes by when.if you cannot give reply please arrange to get my product backDEAF SAMSUNG: ARE YOU LISTENINGMY ALLL COMMUNICATION GOING TO ALL MEDIA AND SOCIAL NETWORKING SITE. MY FIGHT IS ON. YOU CANNOT CHEAT CUSTOMER AND HAVE THEM USE OLD SOFTWARE FOR YEARS.EITHER YOU UPGRADE OR TAKE RETURN OF MY TAB. ITS MY RIGHTreminder 76:UPGRADE ANDRIOD OR TAKE RETURN OF THE PRODUCTKINDLY ANSWER BELOW QUEIRES AND UPGRADE ANDROID OR TAKE RETURN OF THE PRODUCT.REGARDSNILESH[protected]Your questionSAMSUNG:REMINDER 75: UPGRADE ANDRIOD OR TAKE RETURN OF THE PRODUCTKINDLY ANSWER BELOW QUEIRES AND UPGRADE ANDROID OR TAKE RETURN OF THE RODUCT.REGARDS NILESH[protected]Your questionYOU HAVE AGAIN RESPOND WITHOUT THE TIMELINE FOR THE ANDRIOD UPGRADE.PLEASE SHARE TIMELINE BY WHICH ANDROID WILL BE UPGRADED FOR SAMSUNG GALAXY TAB3 211IF YOU HAVE NO CLUE ON THE TIMELINE, THEN PLEASE INITIATE TO TAKE THE RETUN OF THE TABLET AS SOON AS POSSIBLE.THIS HAS BEEN OVER ONE MONTH NO ONE FROM SAMSUNG IN ANY OF THE WORLD OFFICE IS RESPONDING WITH THE TIMELINE.WHY SHOULD CUSTOMER SUFFER FOR SUCH A LONG PERIOD.IN CASE PROPOER RESOLUTION IS NO PROVIDED WILL PUBLISH THIS IN NEWSPAPERS / MEGAZINES / SOCIAL MEDIA / CONSUMER FORMS ON THE WRONG PRACTICES BY SAMSUNG.WE HAVE INVESTED HARD EARNED MONEY ON SAMSUNG AND WE CANNOT BE TREATED LIKE THISREGARDSNILESH[protected]NO ONE TOOK PAIN TO READ THE ENTIRE MAIL.NO ONE WANTED TO UNDERSTAND CUSTOMERNO ONE IN ENTIRE WORLD OFFICES OF SAMSUNG IS WILLING TO HELP CUSTOMERON MY BELOW COMPLAINT SOME ONE CALLS ME AND HAD SPOKEN VERY RUTHLESSLY AS IF WE HAVE DONE CRIME IN WRITING TO SAMSUNG. YES ACTUAL CRIME.THEY THREATEN TO NOT RAISE ISSUE AS THEY HAVE NO IDEA AND THEY ARE NOT WILLING TO LAUNCH ANY UPGRADE TO ANDROID. HE HAS NO SENSE OF CUSTOMER VOICE AND BEHAVE AS IF THEY ARE MONOPOLY COMPANY. I STILL STAND, YOU HAVE CHEATED CUSTOMER BY LAUNCHING NEW MODEL WITH UPGRADED ANDROID AND HENCE YOU SHOULD TAKE THE RETURN.MY FIGHT WILL CONTINUE ON AND ON AND ON DAILY TILL ANDROID IS UPGRADED OR MY MONEY BACKYour questionsamsung dear:this is my 100th reminder.Either come out and update us on the upgradation of the Android OR take return of the productPlease do not respond with the standard mail and come out with the to the point reply as are you going to give upgrade or not and if yes by when.if you cannot give reply please arrange to get my product backDEAF SAMSUNG: ARE YOU LISTENINGMY ALLL COMMUNICATION GOING TO ALL MEDIA AND SOCIAL NETWORKING SITE. MY FIGHT IS ON. YOU CANNOT CHEAT CUSTOMER AND HAVE THEM USE OLD SOFTWARE FOR YEARS.EITHER YOU UPGRADE OR TAKE RETURN OF MY TAB. ITS MY RIGHTreminder 76:UPGRADE ANDRIOD OR TAKE RETURN OF THE PRODUCTKINDLY ANSWER BELOW QUEIRES AND UPGRADE ANDROID OR TAKE RETURN OF THE PRODUCT.REGARDSNILESH[protected]