Samsung Electronics Co. Ltd — Worst customer service and service center ever !!!!

Address:

Kolkata, West Bengal

Hi All, I have brought a Samsung Galaxy tab 3 T211 on October 2013. Performance of tab is very poor. Frequently hanged or switched off. Currently tab is in warranty period . 2 week Before suddenly tab got shutdown . I submitted the tab to service center . They replied that they will repaired the tab writhen 1 day or 3-4 hrs and will inform me. After 2 days they called me and informed me that it has liquid damaged and I have to pay 5000k for that with very rude behavior . I called customer service but they have the same tone, that you have to pay 5000k.I am trying to convinced them that it is not my fault and they are not opening the tab in front of me. How can I be so sure that it is water damaged not there fault for earning money . After 4 days they replied that I have to pay for the motherboard damaged. Now I got a mail from Alka Sinha senior executive that the repair will be carry out on the chargeable basis. Very good . Close your customer support center because it is not hear customer voice and there problem . I am wasting my time with them. I am so much disappointed with there behavior . I am not goanna buy any product of Samsung. This it should me my first and last product from samsung. Average product quality with Worst customer service .