Samsung Electronics India Pvt Ltd. — Damaged product received

Address:	Kolkata, West Bengal, 700059
Website:	www.samsung.com/in

I, bikash kumar jaiswal bought a side by side refrigerator model number-rs21hstpn1 from fundamental electronics(Samsung smart plaza) p-27, c.I.T road scheme vi m, kolkata- 700054, email [protected]@gmail.com .My invoice number is fepb/16-17/0254when the fridge was delivered i saw that the fridge was in damaged condition as i saw that there was a dent as if the fridge was hammered, also the colour was not what i had seen.When the technician of samsung electronics came to install the fridge, he too noticed the damage and said that it would be changed.Later on i recieved a call from ujwal banerjee the salesman of fundamental electronics saying that the refrigerator would not be replaced.This is utter shame on the name of samsung..Such hospitality and behaviour was not expected.Therefore, i ask you to replace the fridge ..Please look into the matter..