Samsung — Faulty handset | |||
I purchase this phone on[protected], after 3 month phone start to hang and overheat as it is going to explode. they replace my new phone motherboard with refurbished one. since then it is hang a lot and overheat . I tried reformat it so many times. i register complaint in corporates office gurgaonthey extend my warranty 1 year it is not software issue i am not happy with this phone, i invested 80000rs in this phone and got nothing, they are not replacing or repairing phone ow from 1 month now same issue happen again service center cannot fix issue as it is not in front of them hang corporate office want to test phone for 2 days but do nothing kindly help in getting replacement or repair or refund. phone in warranty email : [protected]@yahoo.co.in ====================================================== Product : Samsung Galaxy Note 10 Plus Model No : SM-N975FZSDINS Serial No : RZ8M83998XP Date of Purchase : 11.09.2019 The warranty extension stated above shall be valid for a period of 24 months starting from 11.09.2019. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. Verified Support Mar 28, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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