Samsung — Fed up with your services Samsung india | |||||
Samsung India I have purchased Samsung note 20 ultra which costs me upto 1, 10000 and it is very valuable processing and when I received defected product inspite of arranging the phone in return of that they told me to come to service center and when I went there their employees are not behaving properly they also threatened me in such a way that I am unable to concentrate on my personal life and also I am fed up with the services. So I need my phone return and compensation should also be provided to me as I have a lot of expenses during this problem I have faced. Please resolve this issue asap and revert me on below details Your valuable customer. With regards. Bittu Kumar [protected] [protected] Was this information helpful? | |||||
Samsung India customer support has been notified about the posted complaint. Verified Support Feb 05, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
5 Comments | |||||
Comments
Dear team I just want to know that you want to replace my phone or not . My fight is not with you. Today I talk to my lawyer he also said that you will give any other model of same price.if you will give so I will goes in service center. If not so my phone problem work with this .Court submitted this phone for checking after some days. I don't know what you want about4 months . You are not take any decision. But I will give you last chance . I will submitted by file in court and I also wish this in the file. You have to replace my mobile with other model same price or give my money back plzzz read carefully and answer me what do you want thanking you
Hello team!
I don't know what you guys want? I got a call regarding my case. As I was told. By your legal team.
I gave them the photo of my Aadhar card! Bank details sent. As I was told. But a page came in it. In that my name is Bittu Kumar. And the bank account is in the name of Ramchandra.
I talked further. I told them. And on his behest, I got an affidavit made. From the core that Bittu Kumar Ramchandra is one. And by taking a photo of it, WhatsApp your legal team. But later it came to know that the people of your company do not have trust.
And he submitted the affidavit of the court. Didn't agree. and called it fake. That's why now I have to register my case with you. Don't know further. I want settlement.
But your company afb not want to settle. That's why I have to KISS registered? In which the notice will reach you after a few days and the date will start regarding our case. Let's see what happens next? You are smart, if you can help, do it. I will wait for your call?
but? two to 4 days. And I will not be able to stop my lover more than this. Thank you so much for your great service!
I don't know what you guys want? I got a call regarding my case. As I was told. By your legal team.
I gave them the photo of my Aadhar card! Bank details sent. As I was told. But a page came in it. In that my name is Bittu Kumar. And the bank account is in the name of Ramchandra.
I talked further. I told them. And on his behest, I got an affidavit made. From the core that Bittu Kumar Ramchandra is one. And by taking a photo of it, WhatsApp your legal team. But later it came to know that the people of your company do not have trust.
And he submitted the affidavit of the court. Didn't agree. and called it fake. That's why now I have to register my case with you. Don't know further. I want settlement.
But your company afb not want to settle. That's why I have to KISS registered? In which the notice will reach you after a few days and the date will start regarding our case. Let's see what happens next? You are smart, if you can help, do it. I will wait for your call?
but? two to 4 days. And I will not be able to stop my lover more than this. Thank you so much for your great service!
Hello SAMSUNG CEO DESK,
Sir I want to tell you that your legal team solving my note 20 ultra case was handled by sonika jii.she asked my account number and said that the amount of the mobile phone will be transferred in my account and my case will be solved.
As she told me I did the same but later she told me that there is problem in my name and to make affidavit and send to them and I followed their instructions and send them my affidavit.
This took 3 months and whenever I ask them they say that your case is in processing and after that your case will not be solved.
After listening this I got very disappointed and that's why my lawyer registered the case of name Ramchandra urf bittu Singh.
And my affidavit was also made by this name.
Now my case is registered in court by this name and after Sametime time you will receive a letter from the court.
I only want to tell you that you have time only till you get the notice.if you want to solve this case then update me about this as soon as possible.
If you have any solution so kindly tell me.
Thank you
Ramchandra urf bittu Singh
[protected]
[protected]
Sir I want to tell you that your legal team solving my note 20 ultra case was handled by sonika jii.she asked my account number and said that the amount of the mobile phone will be transferred in my account and my case will be solved.
As she told me I did the same but later she told me that there is problem in my name and to make affidavit and send to them and I followed their instructions and send them my affidavit.
This took 3 months and whenever I ask them they say that your case is in processing and after that your case will not be solved.
After listening this I got very disappointed and that's why my lawyer registered the case of name Ramchandra urf bittu Singh.
And my affidavit was also made by this name.
Now my case is registered in court by this name and after Sametime time you will receive a letter from the court.
I only want to tell you that you have time only till you get the notice.if you want to solve this case then update me about this as soon as possible.
If you have any solution so kindly tell me.
Thank you
Ramchandra urf bittu Singh
[protected]
[protected]
Hello SAMSUNG CEO DESK,
Sir I want to tell you that your legal team solving my note 20 ultra case was handled by sonika jii.she asked my account number and said that the amount of the mobile phone will be transferred in my account and my case will be solved.
As she told me I did the same but later she told me that there is problem in my name and to make affidavit and send to them and I followed their instructions and send them my affidavit.
This took 3 months and whenever I ask them they say that your case is in processing and after that your case will not be solved.
After listening this I got very disappointed and that's why my lawyer registered the case of name Ramchandra urf bittu Singh.
And my affidavit was also made by this name.
Now my case is registered in court by this name and after Sametime time you will receive a letter from the court.
I only want to tell you that you have time only till you get the notice.if you want to solve this case then update me about this as soon as possible.
If you have any solution so kindly tell me.
Thank you
Ramchandra urf bittu Singh
[protected]
[protected]
Sir I want to tell you that your legal team solving my note 20 ultra case was handled by sonika jii.she asked my account number and said that the amount of the mobile phone will be transferred in my account and my case will be solved.
As she told me I did the same but later she told me that there is problem in my name and to make affidavit and send to them and I followed their instructions and send them my affidavit.
This took 3 months and whenever I ask them they say that your case is in processing and after that your case will not be solved.
After listening this I got very disappointed and that's why my lawyer registered the case of name Ramchandra urf bittu Singh.
And my affidavit was also made by this name.
Now my case is registered in court by this name and after Sametime time you will receive a letter from the court.
I only want to tell you that you have time only till you get the notice.if you want to solve this case then update me about this as soon as possible.
If you have any solution so kindly tell me.
Thank you
Ramchandra urf bittu Singh
[protected]
[protected]
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Please note it has been 7 days, nothing has happened.
No one is serious there.
Very irresponsible management of Samsung.
Please take it seriously else I have to put this on higher authority / hither management.
Please note if you wish to close this issue, then please arrange to provide me other series modal phone with same price, I don't believe on this modal. Hope you understand.
Awaiting your urgent reply.
Thanks & Regards,
Bittu Singh
+91 [protected]
+91 [protected]
Show quoted text