[Resolved]  Samsung — Fraud

Address:

Mumbai City, Maharashtra, 400067

This is in regards to the complaint of my Samsung galaxy A8(SM-A800FZDEINS), serial # (RZ8GB0914LA).

Samsung products stand out as worst as compared to other products in any other category. Even after their products pass through rigorous quality checks, they deliver defective products and useless mindless Samsung executives temper with them at service center and put a blame on consumer.
I bought my phone in December 2015 and started facing problems from July 2016. Samsung did not provide free of cost repair even during warranty period and I was forced to pay 8000 bucks for its screen replacement.
During the screen replacement, my device was mishandled by them and so I started facing other issues - power button, home button, charging port, finger print sensor stopped working. They told me they will replace my phone. Now when I visited them, they asked me to pay another 10, 500. I had bought the device for 31, 500 and have already spent 8, 000 on this device in just 7 months of purchase and now I need to again pay this much amount. The mishandling was done at their end and I am the one who is suffering. I have written several emails, have called them up many a times but to no avail.
. why should i bear the expense of the repair when the product is tampered by their service center. They have hired all insensible stupid people.
Samsung, You should check CCTV footage of your service centers and all the calls recorded and all my complaints.
I was told that they would not repair or replace my product and I will have to pay Rs. 10000 more now.. My device was not even properly fitted, after their illiterate so called engineers opened and checked it. SAMSUNG I AM NOT GOING TO LEAVE YOU.FOR WHAT YOU HAVE DONE. YOU ARE A FRAUD AND YOU CHEAT ON CONSUMERS AND VERY SOON YOU WILL PAY FOR IT.