| Address: | 501/Vishwadeep Heights, Mahavir Nagar, Kandivali West |
I have purchased a new fridge 3yrs back and to my surprise in last 3 yrs my compressor got faulty. 1st time they replaced and charged us inr 3500 for gas refiling. Within a year again its got faulty and they promise to replace it. After complaining and visiting by their so called engineer they said it need to be again replaced within 10-12 days and i have to pay again for gas refiling which is inr 3500/- (Normally any other company charge inr 2000 for the same) for no reason.
After 25 days of compliant no feedback from their end. Whenever we call them they said your part is received service center team will come and fix. This response i am receiving fro last 4 days i. R. From 15th june till 18th june. On eod everyday i again call them to check the status and they ask me to wait for another 24hrs and so on... As our service center partner is not responding to their reminder and not providing any feedback.
The service center number they provide is always switched off.
Senior person at call center never available and they has register for call back which was never happened till date.
This is my 25th day of the compliant and my fridge is not in working condition and i have to beg to my neighbor to keep my belonging in their friedge.
They never provide a replacement or temporary arrangements.
I am fed up with this kind of pathetic services and the rude behavior of staff.
I need resolution as earliest. Was this information helpful? | 
Post your Comment