[Resolved]  Samsung — Galaxy A71 - Mic not working, phone is not responsive

Hi Team,

Please find below details of my mobile since I bought it.

Date of purchase : 17/1/2021

22/1/2021:- First service centre visit due to MIC issue. Updated software and returned.

2/2/2021:- second visit to service centre due to MIC issue. Changed MIC and returned.

8/2/2021:- Third visit to service centre due to MIC issue. Updated software and returned mobile.

10/2/2021:- Fourth visit to the Service centre due to MIC issue. Changed MOTHERBOARD and returned mobile.

11/2/2021:- Fifth visit to the Service centre due to the same problem. Asked for REPLACEMENT of mobile

I visited service centre 6 times in just 20 days after buying a new SAMSUNG mobile phone. Is this how SAMSUNG manufactures all devices???

I bought the mobile 20 days ago... I haven't used it for at least one day completely. Why should I suffer for SAMSUNG's manufacturing problem?

As any other customer I also bought mobile by paying huge money. But I don't know my mistake, I am the sufferer at the end.

Why is the SAMSUNG team not replacing my defective mobile, even though it is SAMSUNG's manufacturing defect !!!

My only mistake is buying a SAMSUNG mobile !!!

Finally, I want to replace my mobile with new one. Without my mistake even after paying huge money, I could not use my mobile even for one day. 20 days I went to the service centre 5 times. This is not the service I expected from SAMSUNG. It is a manufacturing problem... But I am Suffering. I want a replacement of my device.