[Resolved]  Samsung — Got defective products from samsung mobile company

Address:

mira road east,thane

Dear sir,

I PURCHASED SAMSUNG MOBILE SM-A31 ON DATED 01/07/2020, SAMSUNG MOBILE COMPANY HAS GIVEN ME DEFECTIVE PRODUCTS BECAUSE ON SECOND DAY STARTED ISSUES IN SAMSUNG MOBILE I.E VOICE CRACKING, HANGING, SLOW PROCESSING, TAKING SO MUCH TIME FOR BATTERY CHARGING, OVER HEATING ETC, I APPROACHED IN SAMSUNG MOBILE SERVICE CENTER AND SAMSUNG MOBILE CUSTOMER CARE MOST OF THE TIME FOR THE SAME...

मैंने 1 जुलाई 2020 को सैमसंग मोबाइल a31 खरीदा रुपया 21, 999/- मे पर उसके दूसरे दिन 2 जुलाई 2020 को मुझे सैमसंग मोबाइल a 31 हैंडसेट में तकलीफ आनी शुरू हो गई तकलीफ इस प्रकार है की प्रोसेसर बहुत स्लो चल रहा है, कुछ भी ओपन करता हूं ओपन होने में बहुत समय लगता है, बात करते समय आवाज फटनी लगती है, HEATING ISSUES, साउंड क्रैक होना चालू हो जाता है, कभी-कभी मोबाइल का स्क्रीन अपने आप इधर-उधर भागने लगता है और मोबाइल हैंग हो जाता है, मोबाइल की बैटरी चार्ज होने में ढाई घंटे लगता है और भी बहुत बहुत सारे इश्यूज इस मोबाइल हैंडसेट सैमसंग a-31 मे विद्यमान है क्योंकि सैमसंग की तरफ से से मुझे डिफेक्टिव प्रोडक्ट दिया गया है||

ON DATED 15/09/2020 SAMSUNG SERVICE CENTER MIRA ROAD REPORTED AS DEFECTIVE PRODUCT AS I WAS SAYING...QC FAIL (kindly find the attachment)...IF YOU WANT YOU CAN CHECK IT OUT FOR THE SAME...NOW REPLACE OR RETURN MY MONEY AS EARLY AS POSSIBLE...

AGAR SAMSUNG MOBILE COMPANY KO AISA LAGTA HAI KI MR.PAWAN KUMAR MISHRA KE SAMSUNG MOBILE HANDSET SM-A31 ME KOI BHI KHARABI (ISSUES, PROBLEMS) NAHI HAI, AGAR SAMSUNG MOBILE COMPANY KO AISA LAGTA HAI KI MR.PAWAN KUMAR MISHRA KE SAMSUNG MOBILE HANDSET SM-A31 ME KISEE BHI TARAH KI KOI BHI KHARABHI(ISSUES, PROBLEMS)NAHI HAI, AGAR SAMSUNG MOBILE COMPANY KO AISA LAGTA HAI KI MR.PAWAN KUMAR MISHRA KA SAMSUNG MOBILE HANDSET SM-A31 EKDAM SE SAHI CHAL RAHA HAI AUR MR.PAWAN KUMAR MISHRA KE SAMSUNG MOBILE HANDSET ME KISEE BHI TARAH KA, KAISA BHI AUR KOI BHI ISSUES, PROBLEMS NAHI HAI...AGAR SAMSUNG MOBILE COMPANY KO AISA LAGTA HAI KI MR.PAWAN KUMAR MISHRA KE SAMSUNG MOBILE HANDSET SM-A31 ME KOI BHI KHARABI (ISSUES, PROBLEMS) NAHI HAI AUR MR.PAWAN KUMAR MISHRA KE SAMSUNG MOBILE HANDSET SM-A31 ME KISEE BHI TARAH KI KOI BHI KHARABI (ISSUES, PROBLEMS) NAHI HOTE HUE BHI MR.PAWAN KUMAR MISHRA JANBUJHKAR YE SABB KAR RAHA HAI...TO MAI (PAWAN KUMAR MISHRA)SAMSUNG MOBILE COMPANY SE REQUEST KARTA HU KI SAMSUNG MOBILE COMPANY MUJHE (PAWAN KUMAR MISHRA) KO SAMSUNG MOBILE COMPANY APNE SAMSUNG MOBILE COMPANY KE LETTER HEAD PAR LIKHKAR (WRITTEN) ME YE DE DE KI MR.PAWAN KUMAR MISHRA AAPKE SAMSUNG MOBILE HANDSET SM-A31 ME KOI BHI YA KISEE BHI TARAH KI KOI BHI KHARABI (ISSUES, PROBLEMS) NAHI HAI...SAMSUNG MOBILE COMPANY APNE SAMSUNG MOBILE COMPANY KE LETTER HEAD PAR LIKHKAR (WRITTEN ME)MUJHE ( PAWAN KUMAR MISHRA) YE DECLARATION DE DE KI MR.PAWAN KUMAR MISHRA AAPKE SAMSUNG MOBILE HANDSET SM-A31 ME KOI BHI YA KISEE BHI TARAH KI KOI BHI KHARABHI (ISSUES, PROBLEMS) NAHI HAI...

I AM FOLLOWING SAMSUNG MOBILE CUSTOMER CARE AND SAMSUNG MOBILE SERVICE CENTER MOST OF THE TIME FROM 02/07/2020 TO TILL DATE...I HAVE GIVEN AND WASTED MY VALUABLE TIME APPROXIMATE MORE THAN 300 HOURS AND APPROXIMATE 3 MONTHS TO SAMSUNG MOBILE COMPANY...TALKED TO MANY OF THE SAMSUNG MOBILE COMPANY'S REPRESENTATIVE ( MR.MANISH SINGH, MR.ALI, MS.VAISHALI SHARMA, MR.RAVINDRA, MR.CHANDRESH, MR.PURI, MR.MAHESH, MR.IMRAN, MS.DEEPIKA, MR.SUNNY AND SO ON (I AM ATTACHING THE SOME OF THE CALL RECORDING FOR YOUR READY REFERENCES ) REQUESTING YOU TO PLEASE LISTEN CALL RECORDING WHICH I AM SHARING FOR YOU AND AFTER THAT YOU CAN IMAGINE AND THINK HOW MY CONDITION IS, HOW MUCH I DEPRESSED, TENSION, FRUSTRATED...4 BAR SAMSUNG MOBILE SERVICE CENTER MAI (PAWAN KUMAR MISHRA) KHUD PERSONALLY VISIT KAR CHUKA HU i.e 02nd july, 2020, 3rd july, 2020, 15th sept, 2020 & 25th sept, 2020...

thanks & regards,
Pawan kumar mishra