Samsung — grand malfunction

Address:

Mumbai City, Maharashtra

Dear sir, My mobile handset Samsung grand duos gt19223 which i had brought dated 1/4/2p13. Having some technical problem from last one week (in call log it was not showing received and missed call). Was Only showing dialled call. regarding that i visited to nearest Samsung service centre in goregaon west near jawaher nager phatak. The concern person who attended me Mr.amir . there was some argument with him. When i handover the handset to him. After that when i told my problem to him. He just open my handset and said it is damage by liquid. After that even i talked to concern manager ms.rajni. she told me the same problem. Afer some time i called service center and problem is resolved by Mr.summit and abhishek by telephonically conversation. My concern is that how it is possible. there are some point which i want to say that your people has made my handset malfunction. 1)there was problem of setting in call log which can be solved by manually no need to open my handset. 2)because of aggressive conversation with your service centre they could have created this problem (not possible at all by liquid damage) 3)and behaviour of manger was like she is owner Samsung ltd. 4) if there was liquid in my handset then whey it is working very properly till time and even i am enjoying each and every moment with my grand. 5)after visiting service centre. Handset screen was blank in the night today. it happens first time. Why ? I could not sleep whole night. Please look in the matter and try to resolve it earliest possible. waiting for positive response from your side. With thanks&ampregards Akhilesh yadav [protected]