Samsung — hanging issue

Hi, team, i'm pradeep kumar and i bought a j610 mobilê phone from ballia up of 02/04/2019 with a year warranty. Till now this mobile phone issue is hanging in problem today. So i want to or the change my mobile phone or avail new version in this mobile device. The main problem is being stopped or automatically go to the home screen in the running period and that app restarted. Find attached to of emie number for sim 1&2. Do not avail new version for update currently. So plz solved the problem as soon as possible. Thanks

My name is pradeep kumar
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