[Resolved]  Samsung — i am complaints about my smartphone (repair)

Address:Qno:706/cd new central colonly mughalsar

Hello there
My phone samsung galaxy s8 is dead due to water but my phone is water resistance so how it possible to enter water inside the phone. My phone is out of warranty. Service centr told me approx cost repair to this phone near 40000 above..
I am not able to pay beacuse its not my fault my phone is water resistance this feacture is lifetime not for only in warranty period after warranty water resistance does not work??? Samsung missing guide and fake advertisement with customer. My phone is water resistant so that why i m using my phone with water.
So you take this responsblity and repair my phone.
So please help me..

Name shyam kumar
Mob no. [protected]
Email. [protected]@gmail.com

Samsung customer no.[protected]
Imei [protected]

Purchase date 18/7/2108
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information