[Resolved] Samsung India — 1.5 t a/c

Mittal s

from Mainpuri, Uttar Pradesh

Address:

New Delhi, Delhi, 110052

I've complaint twice the technician visited and the compressor was issued but at the time of installation khemchand technician said condenser & blade are damaged pay 10000/- otherwise not fixing and he taken the compressor back. Moreover according to him indooor unit is of 1ton while outdoor is 1.5t and the purchase is 1.5t a/c. Now the heat is on and nobody is turning back to take out the solution. I'm very much amazed and disturbed by the nexus in your service department. Please investigate.

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Jul 8, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

tilak.suni

from Hyderabad, Telangana

On 30th May 2018, we have bought a Samsung 275L double door fridge through online Flipkart. It has come with bulging on one side of the fridge. I have raised a request to replace but no action is taken so far.

The model no is RT30M3043UT/HL
COLOR Pebble Blue

Please replace it with brand new Samsung fridge.

Inderbeer

from Nawanshahr, Punjab

Hello I bought double door fridge in oct 2014 from last one year same Problem of cooling issue is not getting resolved in my last complaint problem resolved after 12 days and after working of 5 days again same problem arises.
request support to get this resolved
Inder