[Resolved] Samsung India — 8kg diamond drum washing machine with dryer | |||||
My Samsung washing machine which is under warranty shreds my clothes, rips off the sleeves, and makes huge holes in everything. The service centre took the machine for repair and returned it after 2 weeks in an even worse condition. Phone calls to the call centre are in vain, and the so-called 'callback from the supervisor' never happens! Utterly hopeless machine (8 kg washing machine with a drier) and even worse service. Help. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)