[Resolved]  Samsung India — ac

I want to file complaint against the service engineer and service centre for complain number [protected]. The engineer was so rude and behaved so bad, He informed me that few parts have to be replaced and he has reported to the centre and parts will come soon and my ac will be repaired. but when i called the customer care after 20days, they informed me that there was no request for spares. is that way my ac ia going to be repaired? when i called the service centre, he was not responding at all. I trust samsung. I want a strict complaint to be filed against him and the centre.
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Sep 25, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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