| Address: | Ghaziabad, Uttar Pradesh, 201011 |
Dear team, i had purchased a brand new split invertor ac in jun 2015, model no ar18gvshatqxna, intially it had worked good for 3 months, after that i have been registering service/dis-mental complaint when i shifted my home in sep2015. At that time display got damaged by your engineer, and it took 2 months to resolve the issue.
Again this year 16.03.17 i registered complaint for servicing with complaint id [protected], but the agency engineer came and initially he asked for compressor change, he didnt do any any servicing to ac, next time 3 engineers came to our house to change compressor and have demanded 2400 for gas refilling. Now when they changed compressor they are asking to change ecb also, and gave an estimate of amount of 8500 rs.
Its totally disappointing me that i had purchased this ac @ 50k rs and for each service visit they keeps listing new problems every time and demanding us heavy amount all the time.
Pl look whether samsung had provided us us a defective product or they dont have skilled repairmen, as its unfair to demand such amount always.
Kindly look into the matter as we dont have any other option apart from going for legal action as one time i had paid 50k rs and after that every year 12 k for repair is not affordable for me.
Rajeev tyagi - brij vihar up. Was this information helpful? | 
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