Samsung India — air conditioner problem not solved but charged

Address:500039

Hello, i have samsung ac split, had some problem raised request, samsung service team fixed and changed 5000 rupees +, and same problem appeared again after 2 months and i have raised request again, this time they charged 10000 rupees +, they have cheated me for first time and second time.. Not sure if they have really fixed it or not!!.. I want my money back which was first charged as the problem not fixed. Then only i will pay 10000 rupees.
Problem :- out door stops after 2 mins and no cooling.
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Request number :- [protected]
Start date : 03-oct-2018
Paid date :- 11-oct-2018
Amount :- 5000+
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Request numbers :- [protected]
Start date : 24-mar-2018
Paid date :- 15-apr-2018
Amount :- 10000+
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Samsung India customer support has been notified about the posted complaint.
May 11, 2018
Updated by SantoshKumar V
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Request number :- [protected]
Start Date : 03-Oct-2017
Paid Date :- 11-Oct-2017
Amount :- 5000+
***************************
Request numbers :- [protected]
Start Date : 24-Mar-2018
Paid Date :- 15-Apr-2018
Amount :- 10000+
***************************
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