[Resolved] Samsung India — Automatic washing machine service center cheat

subodh chhatwal

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110027

Samsung services cheat the consumers their engineers come and examine the machine after complaint registered and informing me for estimate of 7000/- for repair but actually no fault in machine only a wire cut other engineer examine and repair in 50/-. I face lot of financial and mental harassment due their engineer declaration around one month passed complaint to head office as well as ceo but no proper reply recived

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Sep 30, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd