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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 103

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A
Akash8299213690
Aug 18, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Delay in returning my Samsung f41

Address:Naurangabad lakhimpur kheri

I submitted my Samsung f41 handset on 02/08/2021but received it till now .I am very suffered with Samsung service center's service.i want my phone back as soon as possible.otherwise I will file complaint in consumer forum
Name -ayush srivastava
Handset-f41
Bill number-[protected]
Submit date -02/08/2021
Place-samsung service center lakhimpur kheri...
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Suraj kr agrawal
Aug 18, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Discharged

Not battery backup...
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V
Veenkata Pothini
Aug 17, 2021
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Service Request # 4329675688

I have purchased Samsung 6.5 kg Fully-Automatic Top Loading Washing Machine (WA65A4002VS/TL, Imperial Silver, Diamond Drum) on 24 Jun 2021. After 1 week installation was done by a service engineer. After 40 day use, the washing machine is not working. I have spoken with Samsung customer care and they registered a service ticket [protected]. Service engineer came on 06 Aug 2021 and said that there was fault/failure of PCB that should be replaced.br...
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Recently i have purchase a samsung m12 mobile, mobile does not working properly like network access does not work even network coverage is good,...
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Nasim akhtarsgw
Aug 17, 2021
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Mobile

Address:Asansol

I am facing lots of problem in mobile after 1 month of purchase so i am update mobile lots of time in service centre and service centre software my phone but not given paper.i am travelling one place to other place so i am disturbing of this phone.complain no-[protected]...
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N
nitinshirke
Aug 17, 2021
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Galaxy M31 (6GB RAM)

1) Hang - shut down & automatic restart always after every 5
to 10 minutes during operation while inserted Simcard & SD
card.
2) Restart problem. (not restart)
3) Heating & Small Noise Problem sometimes.

product purchase date-04-07.[protected]/-
problem occured on date-12.08.2021

shown to samsung service centre-told me to Replace Mother board.
Why should i pay extra cost...
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Deepali Kakkar
Aug 17, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Samsung mobile

I have purchased Samsung mobile one month back. Now it is not working properly. The mobile hangs a lot. My software has been updated as your customer service representative urged me to, but the problem persists. Now I am very much fed up with this.
Kindly look into the matter....
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Vandana kori
from Delhi, Delhi
Aug 16, 2021
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Samsung washing machine

Dear sir/madam,
I had purchased samsung washing machine model number wm80j42g0bx
8 kg from electronic paradise Rohini on 14.08.2021. on the same day, demo employee came but machine was not switching on. on the next day, product was replaced with new product with the same model. on Monday 16.08.21, demo employee once again came in afternoon and demo completed and machine is also on but not working. in the same day evening,...
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R
Raju@3530
Aug 16, 2021
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Samsung f41 mobile phone

Address:Bhajanpura, Delhi
Website:[email protected]

I purchased Samsung F41 device through Flipkart on 20th October, 2020 which is under 1 year guarantee period till date. My device screen without any physical damage gone blank so therefore I went to samsung customer service, bhajanpura (yamuna vihar), delhi-110053 and request the incharge person for resolve the issue then they firstly told that I would repair it but after that they told we'll not change the screen or solve the concern issue...
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bajoria
from Dwarka, Gujarat
Aug 16, 2021
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Phone screen cracked

Hey, my phone is under warranty and screen is cracked. My screen quality is not good. Then I have raised a complaint to Samsung team .they denied for screen replacement. So kindly please help me. And take a strict action against samsung . My mail id is [protected]@gmail.com....
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I bought a Samsung led tv ( model UA43M5100DRLXL) on 2nd Jan, 2020. I was told at that time that the warranty is for 2 years. From July 1st week, the TV was not working and after consulting with a Samsung engineer, I came to know that the display panel needed to be replaced. They are saying the product is out of warranty and I need to pay for it( approx. 18k).

I was told about the 2 years warranty at the time of purchase. And...
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Srikant Vijayendran
Aug 16, 2021
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S20 Plus - Water Damage.

Address:C304, Sai Plaza Mary Gold - Phase 2; Kalyan West

Hi Samsung,

A year back, I bought a Samsung S20 plus phone (SM-G985FZADINU) which was meant to be a water resistant phone (with similar features like iphone 11).

So, I also tried underwater pictures but then suddenly it stopped working (it was not even 2 meters belong the water. But then iphone was working fine.

I need a justification for this - we purchase phone spending so much money - is to...
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Rajeswari regunathan
Aug 16, 2021
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Mobile service

Address:Saravana Electronics.No.122,North mareet Street.Madurai-625001.

My mobile model no SM-J810GZBFINS
Given for service Speaker and EAR jacket not working in your service centre Madurai, Tamilnadu.Bill no :[protected]
Date[protected] after waiting 10 days your service center staff reply me the spare not available i need buy another new phone...
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Pradip Nimavat
Aug 16, 2021
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Not received buds pro offer yet for S21 plus

I have purchased s21 plus on 5th August 2021, at the time of purchase retailers said that you can avail buds pro at samsung shop @ 990, but till date I haven't received said offer...
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Samsung A50s, m30s, m31, m21, A50 users are facing auto restart issue after updates and when they visit service center, they ask for motherboard replacement and charge 7 to 8k rupees
There is no official statement from Samsung
I am facing same issue and sure that they will ask 8k rupees for motherboard replacement...
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Pritam Bala
from Kolkata, West Bengal
Aug 14, 2021
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Slow poison on Display in Samsung Galaxy M21

This happen suddenly one morning and went off in 4 days within the warranty period. Samsung won't take any responsibility and the customer has to suffer. They can't even explain what happens with the phone but it is your fault. Frustrated with this company....
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F
FNQ SB
Aug 14, 2021
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Samsung A.c cassette not working

Address:Spice & Beans, SCO87, MDC ,sector 5 , Panchkula

Hi,
With reference to that we have a restaurant in MDC Panchkula and i have facing lot of problem from starting we are regular touch with official of samsung service Centre after the service cooling not effective than they visit and told me pump is not working and we replace approx. 4000/- till date not resolve from last 7 days your part is on the way something like that my restaurant guest suffering and my business loss almost 10000/-...
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A
architb20
Aug 14, 2021
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Unable to redeem buds pro offer for s21+

I purchased samsung s21+ on 31st July from samsung store in select city walk mall Saket. The store representative told me that I will be eligible for offer of buds pro @990 and even activated my phone after purchase himself and then told me to wait for 72 hours for offer. It's been 13 days and I have not received offer on samsung site yet. I mailed them multiple times and called customer desk as well but no resolution. Their offer is valid...
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Lalit9560
Aug 13, 2021
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Display issue with phone

Address:House no 17 Molahera near sec 22 Gurgaon

It was very bad experience with Samsung mobile I purchased from Flipkart. first time service center take my phone for repair and tell me your phone under warranty after 1 day they told me there is liquid damage and I need to pay 7500 it was completely unprofessional way to deal with the Costmer. I want my money back or repair my phone under warranty...
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pst1998
Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

I ordered Samsung M51 worth Rs.22, 539 on 8 july 2021. On 20 July 2021 order got cancelled by Samsung itself. I didnt request for any cancelleation or changes in order, but I dont know why they cancelled my order and initiated refund. Refund is initiated on 20 July 2021, its almost 13 Aug 2021 today and yet to receive the amount.

Everytime I call to their useless customercare I receive only one response that my refund initiated...
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