Samsung India Complaints & Reviews

Washing machine always show error and doesn't loads at all...

My Samsung M30s purchased on January 2020. Exactly after 1y3m I started facing with the device i.e stopped working. I thought it might be a software issue as the mobile was well protected with a thick pouch at all times and never fell or faced any other external damages . Visited the service centre expecting it to be a quick fix but to my utter shock the technician said that the motherboard must be changed, costing Rs 5700 !!!
br...

Team Samsung

I am very angry due to the reply received from your side without ascertaining the correct position. Time has passed at your end just like in the last one month.

Please first study the whole case before responding.

for the last one month mobile handset is lying at your service centre only. AFter facing repeated trouble in charging and frequent visit to your centre had lastly deposited...

I have been using Samsung a51 mobile for 6months and the touch of the mobile is not working. This mobile is a very bad mobile....

I ordered this product from Amazon and it was working fine then but the bulb inside Owen stopped working after only 1-2 time o[censored]sage. Didn't expect that from Samsung product. Dropped an email in which wrote the issue but no contact was made and no effort was shown to resolve my issue.
It's been more than 4 months. Their lines are almost always busy because of this COVID situation. They won't reply on mail. And dealer here won't help...

Dear Sir/Madam,

I have been constantly using your company phone since past years and after 1 or 2 years your company phone motherboard has been repaired.
I have purchased Samsung M31s on 8 August 2020 through Amazon but just after one year on 1st September 2021 my phone has been stop working it gets black screen error.
After that I visited your service center I understood that motherboard should be replaced...

I am seeing patches on display with the recently bought Samsung Galaxy M31S. I am told to get approval by samsung customer care from samsung service centre (Rammurthy nagar, Bengaluru) with job sheet id [protected]. I am also guaranteed by customer care to provide one time approval on 4th September 2021. Upon checking the delay in approval, Manivasan from the Chennai branch told me that i have damaged the screen with impact. This is a well...

Hi,
I am using Galaxy M30s from past 2 years, the functionality of mobile was good.
However 2 days back my display screen gets purple screen problem for which I took mobile to Samsung authorized service centre Rewa(M.P.). They replaced my display screen but my phone calls not working properly. It only audiable in speaker mode. Also response time on screen seems delayed.
This is very pathetic experience/ not acceptable...

We have purchased a refrigerator in the month of February 2021 but its product no working and so many time complained to concern, every time some person visited but no satisfactory answer so required please short this issue other wise they will no concern about it. time is going on after one kindly do the needful on top priority.

thanks
shobhit
[protected]...

I purchased a curd mattro from Croma .it is not working properly from incially, lot of sound problem, ice in frizer many times engineers visited but no solution, I am requesting to samsung India to replace as soon as possible I will not allow engineers to come home in this covid period please replace this product...

I have been constantly using your phone since past 3years nd after 1or 2years your phone motherboard has been destroyed .I have purchased Samsung M31s on 1september2020 through Amazon but just after one year on 2nd September 2021my phone has been on stop working it gets on and off by its own. After that I visited your service center I understood that motherboard has been destroyed. Just within one year. I had warranty upto 1september 2021...

I have a Double door Samsung Refrigerator.In March 2014 I complained about the cooling issue.After many a phone call the call centre assigned the job to a incompetent service centre.The technician filled excess gas and I was charged a hefty amount.After some days the water started leaking from the tray at the backside.I complained again to the Samsung call centre who sent another technician who told me that due to excess gas filling there...

Dear SAMSUNG Customers,

BIG BAN on SAMSUNG Mobiles as they are using FRAUD CHEAP LOW Quality Motherboards in their recent Mobile Series (M30s, M31... MANY Other series) ... and is confirmed by SAMSUNG Higher Management.

When my Samsung M30s has got Auto restart. Hanging issue right after warranty period (couple of months after 1 yr), their authorise service center puts the blame on me saying, its LCD issue.....

RT54H6679SL/TL repair issue escalated to claims manager who e mailed and called and made some promises after 4 days of complaint ..today is 5th day, no movement, no revert back by claims manager on my email replies n queries, no call, no fulfillment of the commitments made yesterday..6 days of no help from Samsung......

Samsung mobile never buy in any cost. Very bad experience with me. Samsung services center also fraud with customer. I also submit my complaint many time ... [protected] My complaint no. in the end i write the mail CEO Samsung but as same no one call to me .Samsung people kept my mobile and my money. why did such a big international company need to keep my mobile and my money.From today onward i swear thet i will never suggest to take any...

When a costumer is buying a new Samsung mob phone on exchanging the old Samsung phone, there are many models which are not in the exchange list. when the company itself is not included the model which they launched earlier them how a customer get the confidence of buying Samsung product again. There shall be the provision that if a customer is buying the new mob in replacement of old mob of same company, he should be offered a good exchange...

My mobile (Samsung galaxy m30s) is 18months old
I have updated the recent mobile update given by you
The phone frozen for sometime, auto restart then hang on Samsung symbol.
It gets restart repeatedly

All the M30S users are facing this issue after the update

I had already contacted Samsung Customer support, they gave some instructions, I followed them but it was not resolved

I...

Team Samsung

We are delighted with your all services rendered.

We are thankful of your team of service and call centre and Mr. Ramanikbhai the dealer who sold the referred mobile to us.

We humbly request henceforth please no one will call or communicate regard to take delivery of the said accepted defective piece as you denied to replace / refund or compensate for the same obviously with your all...

Samsung phones of M and A series are facing auto restart issue mostly after 1 year and the phone freezes and becomes unusable, the service center is asking straightaway to replace motherboard for Rs.8000 to Rs.9000 without checking the phone.
The company is not accepting their fault and not providing free replacement. The customer is silently baring the cost.
We want free replacement.
I am attaching some photos o[censored]sers...

I am from hubli Karnataka I parched Samsung m51 date 11/11/2020 i am facing the hanging issue and I am visited service center many more times the service center team not providing me best salvation and the service center manager talking with me a wrong behaviour so if your higher team want to contact me this is my mobile number if your higher team not contact me i will go to consumer court and compliant against Samsung so I request you Samsung...