Address: | Ranchi, Jharkhand, 834001 |
Website: | www.samsung.com/in/microsite/smart-services |
Complaint No. [protected] Dt. 14 July 2018.As per service technician, Mother board needs replacement. Has to come from Bombay (to Ranchi) it will take 15 to 20 days.
1. Does one need 24x7 customer call center, remote assistance, live chat, 10000*+ expert engineers all this to ship a spare part in 20 days?
2. Why cant spares be maintained locally or in a few strategic locations out of the proudly advertised 3000+ service points...