Samsung India — faulty devices given repeatedly without quality checks

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased samsung S9 128 gb phone on 11th june at about 62k but came to know the device had multiple defects .had to waste money time and energy in running around and it was replaced after following their ao called rule book .Never in my nightmare i had thought that the second device provided will also be defective .Samsung expects consumer to visiit service centre (that have limited work hours and days ) and then to get approval and after that go to the same dealer and get the replacement within 14 days of purchase .the whole procedure is tedious and inspite of the fact the device was used with care and i reported multiple times to customer care, they expected me to run around second time .And since i was out of town it couldn't be possible .wasted hours following up just because this company duped me by selling 2 defective so called premium overhyped devices at full price .There are no quality checks .No resolution provided by the company .Kindly beware ...devices made in india by samsung are crap being sold at extremely high cost and completely not worth !!