[Resolved] Samsung India — Baba service centre gaya | |||||
I had submitted my smart phone grand prime to Baba Service Centre Gaya on 7/10/16 because the internet was very slow and functions such as whatsup YouTube andfacebook were not working.The service centre delivered the phone on 7/10/16 itself.After teaching home I found that I was not able to receive call and make call and phone ring was not working.Iwent to the centre in 8/10/16 and told about these new problems which were not present before and which has aside after servicing of the phone.I was asked to submit the phone after durgapuja holidays.I shall submitted the phone on 13/10/16 .I was told that it will take time.I again enquired about my phone on 19/10/16 .The centre told that nothing has been done.After that no information has been given to me.So I have to request you to get my phone repaired as soon as possible as the problem of making calls receiving cells and ringing problem have been arisen after servicing of my phone by the service centre.Otherwise I will take kahan course of action. Piyush Sahay Was this information helpful? | |||||
Dec 4, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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