[Resolved]  Samsung India — bad service from samsung employees to his customers

Address:

Mumbai City, Maharashtra, 400022

Dear sir,
I new buyer of samsung mobile galaxy note 8. I brought it before ten days ago. My hand set applicable for free wifi charger. But i did not get the code for this so went to croma to meet samsung customer executive but there is no one available after some time when i found them but she was busy in her own work there i saw she don't have time to solve my problem. She send another person but he also not responding very well he leave his place and went to other brand outlet and stand there and start another work and i think they both were not interesting to solve my quary very bad experience i got from samsung customers sevice i think you are not train them very well or may be they don't want work for samsung and it's happen 2 times with me once before buying my product and now also and the persone who was handling my query he share one photo from my cell phone by help of share it without informing me. Or without taking my permission this one example of your employee work. They have lots of attitude they are not sharing or guide to his customer actually they they don't have product knowledge it's happen in sion croma. After this i went to samsung care which is in sion circle with same issue that time they start to telling me i am not able to solve this problem because you buy this hand set from croma so go to croma and solve it this is way your emplyee handling customers so i request your employee please don't do like this otherwise you loose your customers trust. Now i 'll never buy any samsung product in feature because your poor service.
Thank you