[Resolved]  Samsung India — Battery backup

Address:443301

I have just purchased samsung portable 25000 mah vt power bank by flipcart but this product is not working good charging time is 20 min and discharging is 15 min I am not satisfied with this product tell me urgently that this product is original or fake .i am waiting your suggestion if this product is fake then send my money return take seriously .
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Aug 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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