[Resolved] Samsung India — battery swelling problem

Abhinava Shukla

from Udhampur, Jammu and Kashmir

Address:

Allahabad, Uttar Pradesh, 211002

Hi my name is abhinava shukla. I have purchased samsung a5 2016 mobile handset on 24 may 2016 from civil lines allahabad. Within 1 year 2 months battery has been swelled and it misaligned the back cover of mobile phone. I am very dissapointed with this incident as this is 8th mobile phone which i purchased from samsung. This incident broken my faith on samsung.

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Aug 26, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Jul 28, 2017

Updated by Abhinava Shukla thank you sir my mobile number is [protected] and e mail id is [protected]@gmail.com

Jul 29, 2017

Updated by Abhinava Shukla Samsung didn't respond even i have updated mobile number.