[Resolved] Samsung India — Bed service | |||||
I have a samsung plazma tv wich was purchased in oct 2013. The warranty of the tv will be end in oct 2017. This tv is a defected produced product which has been repaired 5 times till oct 2016. I registered a complaint regarding its functiong on 2 nov 2016 which cannot be resolved by service center and customer care center. I am steel complaining to your customer care executives but they are not taking this seriously. I am hoping that you will take some appropriate action in this direction. Otherwise i will have to take legal action about it. My reg. Mobile no is [protected]/[protected]. Was this information helpful? | |||||
Jan 10, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Dec 03, 2016 Asraful Biswas's response My wining prize is 3 coror INROADS and a laptop
Dec 03, 2016 Asraful Biswas's response My mobile number is [protected]
Verified Support Dec 06, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
2 Comments | |||||
Comments
Name-Md Asraful Biswas, vill+po.-Bamongram, ps.-Kaliachak, Dist-Malda, (W.B.) Age-26years, Sex-Male, Occupation-Businessman.
Reply
My job sheet no. is [protected], submitted on 22 sept 2016. till now they don't delivered the mobile. customer care and service centre don't provide the detail about phone. service centre even don't know where the phone is?. customer care and service centre information don't match and they provide false information.
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information