[Resolved] Samsung India — After sale service | |||||
I purchased one samsung split AC last year which is in warranty period. I requested for a servicing which was supposed to be provided by the co. on its own as there are three free services in which i got none. The service request was provided to me but no one came to attend or inform me about non attending the request. I called the service no. again and again my request was lodged but no one came to attend or inform me about not attending. Today I called for third time and they asked me to call again for the fourth time to book a servicing request for two days later. The service is disgusting and I'll never ever prefer a any article of samsung as there are other good competive products of other companies available in the market. This is not the first time with samsung for this poor third class service. Will never use samsung nor will suggest anyone to buy any samsung product. Samsung has degraded its service by tons. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
My j5 phone not connected to my car Sony automotive with Bluetooth. My old galaxy phone connected with that.what is the problem in Samsung j5?
Reply
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Saurabh Kumar
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Ph No :[protected]
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Saurabh Kumar
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Ph No :[protected]
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