Samsung India — charge 20200/- on service @50% discount 10100/- mobile cost 15039/- mobile under warranty.

omchirag

from Noida, Uttar Pradesh

Address:

8, Sohan Lal Street, 201001

Very worst experience with samsung series a30 and his poor service in service center, raj nagar, ghaziabad.
Never purchase and not to recommend to others.
I have purchase samsung a30, 15039/- dt. 26 july 2019 but after couple of days, this had been dead during charging not to start the same, next day i went to service center but position are very worst, there are light not working and no body support, there were lot of customer disappointed nobody hear then i made a live video with all, pls look into this and give your valuable comments for the same.
They are cheating with customer and earn handsome money told customer mishandling and making out of warranty due to earn money.
I have several mail to samsung but there are no result till now, there are executive ms sonia give me very surprised deal, she saying, i have to pay 20200/- @50% discount 10100/- for repair.
Such a very disgusting deal, nobody hear customer voice, now i am very disappointed his mobile, service and his stupid deal, now i decide to go consumer court against samsung.
I want to asked samsung, why customer pay 10100/- after discount @50% which is higher cost out of mobile cost 15039/-.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Samsung India customer support has been notified about the posted complaint.

Sep 06, 2019

Updated by omchirag Dear Sir,

I have several call attend from Samsung but that is not accept his apologies and blame to me that this is my mistake while there are no fault by me, this is manufacting defect and company not accept this.
Pls look into this issue and take a action against company.
I was regular customer of Samsung but further not to purchase any single item from him and not to recommend to others for the same.