[Resolved] Samsung India — Cheated to customer

vijaysonig

from Bengaluru, Karnataka

Address:	382475
Website:	samsung

Respected Sir,
I am normal user, complaning about my frigde not repaired, Even they once taken and repaired and I paid as they billed, but every next day same fridge not working, I again complaint to them, they taken again and replied It is Internal Leakage and it will be not repairable.

They are not repling properly. I am fadeup with them.
please help me ..
my humble request to you Sir...
Vijay soni
ahmedabad
[protected]

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Jul 3, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

May 29, 2017

Updated by vijaysonig samsung dont care about customer satisfaction, sevice recovery. they fills customer are like beggersssss..

Verified Support

May 30, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Jun 05, 2017

Updated by vijaysonig it has been long pending issue with my fridge ..u people are always places wrong promises.. my issue is almost 1 and half month old . no body care to solve out.

I will never ever associate with samsung and even dont recommend anyone for your product.. as per samsung freedge used for three years.. are not "Repairable" ... ver redeculous reply from your end... then why u are giving 8 year compresser warrenty/ gaurantee ...