Samsung India — Complain 3rd time for mobile j7 and samsung service center

Address:

Saharanpur, Uttar Pradesh, 247001

Dear sir

This is to complaining again and again you that i had purchased samsung j7 on 15/12/2015 from saharanpur (Up). I put my mobile on charging on 21/06/2016 morning, then suddenly a saw spot on display and slowly it was increasing then covered full screen. Finally the screen becomes black and nothing is showing. I went to service center at 5:10 pm (Sai electronics, address: 27, new awas vikas, delhi road, opp mohan pandey nursing home, saharanpur). But their denied to issue token number for register my complain. They misbehaves with us and said it’s not the time to register. I am really upset by their behavior.
Ir, if i am working somewhere then i can only go there after 5:10 pm. Is it we make any mistake in the purchase of samsung mobile?. Because i can only go after 5:00 pm and they will not attend us. You samsung people should announce to all that working persons not allowed purchase samsung mobiles.
One thing more its not our problem that it’s the problem of owner of service center they should ensure that employees are working in two shifts so that working professionals can easily register their complain after 5 pm also i hope that you will strict action against the concern person so that such incident not repeated in future.
Now i have two complains:
1. Regarding my mobile
2. Against samsung service center of their non corporative bad behaviour (Sai electronics, address:27, new awas vikas, delhi road, opp mohan pandey nursing home, saharanpur.)

I mailied all which given above after that i recived a call from your side he was asking about my accoount details that i have sent but now i did not recived any response from your side.

Hope in your favorable action

Dr. Gesu thakur
2592, chander vihar, saharanpur, up
[protected], gesu. [protected]@gmail.com