[Resolved]  Samsung India — complaint about a tv set

Address:Bulandshahr, Uttar Pradesh, 203001

I regret to inform you that the samsung television i bought from goel refrigations pvt. Ltd on 09 - august-17 has not been working well.

The color pictures are blurred and the tuning is also faulty.

Your service center sent the engineer twice, but the defect is yet to be set right. It may be a manufacturing defect and a thorough examination is required.

As they also chaged its picture tube however issuenot still resolved, samsung is providing such cheap auality produts.

Now i dont wants any repair from your end, either replace or give my money back and i am feeling harassed right now.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information