[Resolved] Samsung India — Complaint against newly purchased samsung split ac model no. Ar18j5htpnna

colvin barton daniel

from Bengaluru, Karnataka

Address:

Dehradun, Uttarakhand

Said ac purchased on 1.4.2015 with one more same model ac. Since day of installation said unit of a. C. Possesing diffect in it. Second day of installation ur engineer related. Within couple of months, again same fan pblm occured n ur engineer repàired. Be third time, same fan problem occured. This time it local service centre people changing fan with cost of 1580/-+500 visiting charges.

I m sure dat it's manufacturing dicffect. So i request you to replace the unit as it has manufacturing diffect.

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Aug 5, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd