[Resolved] Samsung India — Complaint against samsung customer care | |||||
Non transperancy in service centre. They dont tell the exact problem and ask for huge servicing charge once paid they again call and tell about some Other problem and again charge additional money and threat me that you have to deal with the problem. The display of my galaxy A5 broke they too around 6000rs.from me and now they called and askd for another 1325rs.saying some charging problem is also ther. Now i doubt they will deliberately mess up my phone and will get away with it. Plz resolve my issue. Elias admed Advocate Gauhati High court Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd