[Resolved] Samsung India — Complaint for delay in service center services

Neerajdas

from Jalandhar, Punjab

Address:

Ludhiana, Punjab, 141001

I gave my samsung a5 phone at service center [protected]- kiran mobile care, ludhiana on dated 09/09/2016 at 18:23:05 time,
My hand set received by ms. pawan and gave me bill no [protected] with promise to give me back on 12/09/2016 in running condition.

Following then on regular basis but every day staff give time of next day n next day.

Very unprofessional attitude of the staff.

Please do the needful.

Was this information helpful?

No (0)

Yes (0)

Oct 24, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd