[Resolved] Samsung India — Complaint regarding LED TV

kudekar1991

from Pune, Maharashtra

Address:	122202
Website:	www.samsung.com

Dear Sir,
This is to bring to your Kind notice that Myself Mr. Arjun Kudekar, presently living in Shirwal (Maharashtra) . My Samsung LED TV is not functioning properly since few days, which I had informed to the customer care .
TV is under warranty period, even after getting Technicians service, it did not repair. I also informed at the nearest Samsung service centre Satara . They refused to repair it on warranty and asked to charge amount for the same, approximate amount of Rs 11, 000 .
Sir, I need to get it repair free of charge as it is into Warranty period Kindly Look into the matter . Awaiting for your Positive Response.

Yours Faithfully,
Arjun Kudekar
Mob. [protected]
Email ID- [protected]@gmail.com

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May 12, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Mar 31, 2017

Updated by kudekar1991 Reminder 1