[Resolved] Samsung India — delay in mobile repairing | |||
Dear team i submitted my mobile (Sm-a51fzdfins) on 12/07/2018 at samsung service centre janpath bhubaneswar 751007 which is on warranty period till now, so i requested them to consider my batterry as this is on warranty period till now, but everytime the executive from service centre is holding my case & told that they will call me in few minutes but till now no revert is getting from the service centre. This case is more than 15 days. This is one type of customer harrashment, my bill no is[protected], kindly look into this matter & revert at earliest witout any delay. Was this information helpful? | |||
Sep 3, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
I have purchased a new refrigerator on 07.05.2018 which is not cooling effectively. For the same I have complaint many a times but company is not cooperating with me. Kindly look into the matter otherwise I have to knock the door of consumer forum. My name is Gaurav and my cell phone number is [protected].
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