[Resolved]  Samsung India — Denying my right to get a free tumi cover on Galaxy S8 Plus

Address:

Mysore, Karnataka, 570011

I am unable to generate tumi cover redeem code as pop up is not coming in my galaxy app

1.) Date of purchase :- 10th Of May 2017
2.) Date of activation :- 15h May 2017
3.) Date of registration on my galaxy application :- 15th May 2017
4.) IMEI Number:- [protected] & [protected]
5.) Registered contact number:- [protected]
6.) Invoice copy:- PFA Invoice copy

Note:- Your Samsung representative has not given the demo when we have taken the phone.So what happened I have restored my phone from my S7 Edge backup which is having my galaxy registration with [protected].Used my sim [protected] to activate my S8 Plus.So like this My galaxy app registered with [protected] number and phone has been activated with [protected].Its not my fault as no body has told me to how to use my galaxy app, when we buy high end phone like S8 Plus Samsung representative has to give us demo.It not happened in my case.In panic I factory resetted the phone again tried to register with my other number [protected].It all happened due to no knowledge of how to use mygalaxy app.So consider this as special case as I'm a Samsung die hard fan and give me my TUMI Case which is my right.