[Resolved]  Samsung India — Device not working properly

Address:

Faridabad, Haryana, 121001

Dear sir/mam
This is to bring in your attention that I had purchased a phone Galaxy A8 (Serial Number – RZ8H40033YK ([protected]). On dated Nov 01, 2016. From reliance digital crown interior mall, Faridabad.
We came to our home and started the phone running fine but suddenly from next morning my phone’s blinking than within minutes display had gone. I tried to start many time but phone didn’t start again. Than I went to your Samsung service centre sector 16 Faridabad. There I met Mr Sukhvinder Singh he said after checking the phone that your display has Brocken and it will cost 7445 rupees but I said it is not possible because I pressed starting button than suddenly display came than he saw again the phone and checked again and said that it was our engineer’s mistake and you please leave your phone for one day observation we check more but I said I have to leave for Jaipur Today. so if you give me a spare phone so that I can give you phone than he said we can’t provide any spare phone but your phone working fine now if you see any problem again in future than you please bring your phone, than I came back.
That same day I came to Jaipur and in my whole journey phone started again the same problem, after coming back to Faridabad. I again visited to your service centre dated Nov 7, 2016 and they kept my phone for one day observation regarding job sheet ([protected]).
Than next day Nov 8, 2016 Mr. Sukhvinder called me and said to me please collect your device now it is working fine,
Sir, but I didn’t go to collect the phone because this device has some problem. I purchased it 16373 rupees so it cost me a lot. After spending much amount I cannot keep this phone because it can create problem again.
I request you please given me a good solution I will be thankful to you.